BitStarz Online Casino in Hong Kong Thorough Test 2014

• Casino Bonus / Free Spins
• Loyalty Programs
• Casino Games Overall
• Other Offers
• Payments
• Customer Service
• Security and Fairness

The casino site offers a well-rounded bonus package, combining a generous cash bonus with free spins. We think that the low wagering requirement on free spins and the large cash offer make it a great choice.

VIP and Rewards Programs

The extensive collection of games will satisfy players with different preferences. With themes and features from top providers like Platipus, Pragmatic Play, and BGaming, players are guaranteed diverse and engaging gameplay. The casino also features 33 progressive jackpots, allowing players to get great rewards.

For table game enthusiasts, there are ten blackjack and eight roulette variants, providing sufficient choice for fans of classic games. However, the absence of live games might be a serious drawback for some players. Roulette fans might find top Hong Kong online roulette casinos more appealing due to their better live table selections.

In addition to its vast library of traditional games, the BitStarz Casino also offers exclusive titles developed in-house under the BitStarz Originals label, like Book Bonanza, Indyz Gold, Pachinco, and others.

These unique games are a big plus since many gamblers are looking for interesting and unique propositions. These games allow players to enjoy something different, setting the platform apart from other casinos in terms of innovation and exclusivity.

Other Offers

The casino site offers a solid range of additional games, including two bingo variants, ten scratch cards, and nine lottery games. For poker enthusiasts, there are 15 poker variants available to play against other players.

However, the absence of sports betting may disappoint some players. If you are a fan of it, the top-rated sports betting sites in Hong Kong will provide you with the betting options you need.

Payments

The BitStarz online casino in Hong Kong offers flexible payment options with a minimum deposit of 0.0005 BTC and unlimited maximum deposits. However, the maximum withdrawal limit of 1 BTC might pose challenges for high rollers looking to quickly cash out larger amounts.

While the limits are reasonable for most players, those seeking higher withdrawal limits may need to consider alternative casinos with more accommodating policies for high-stakes withdrawals.

BitStarz Casino provides a variety of payment options. Among the popular choices is Bitcoin, a preferred option for those who value fast and secure transactions with minimal fees. Additionally, Ethereum is available for players who prefer another leading cryptocurrency for their deposits and withdrawals.

The casino also supports Visa and Mastercard as more traditional payment methods. These options provide reliable and straightforward ways to fund accounts, making it easier for those unfamiliar with cryptocurrencies. Both options offer widespread accessibility and are trusted by many players worldwide.

The inclusion of both cryptocurrencies and traditional card payments guarantees that the platform offers flexible options. Whether you’re a crypto enthusiast or prefer conventional banking, the casino site offers secure, fast, and flexible payment solutions.

Payment Options

Customer Service

The platform offers 24/7 live chat and email support, providing players with access to assistance whenever needed. We tested both channels, and we think they are efficient and responsive, making it easy to resolve issues quickly.

However, it’s worth noting that the casino does not provide phone support, which might be considered a disadvantage for players who prefer direct verbal communication with customer service representatives.

Overall, BitStarz Casino provides reliable customer support through live chat and email. The lack of a phone option is a downside, but the live chat feature is equally good and efficient.

Security and Fairness

The platform strongly emphasizes security, guaranteeing that all transactions and player data are protected. This is possible thanks to the strong SSL encryption technology, which safeguards sensitive information from potential threats. It is also regularly audited by third-party organizations that guarantee fair operations and transparency.

For its efforts in security and innovation, it has won numerous awards, including Best Online Casino at the EGR Awards. Legally, the BitStarz online casino operates under a valid gaming license issued by Curaçao eGaming. The casino is licensed and available to players in many regulated markets, including:

• Canada
• New Zealand
• Germany
• Japan

In terms of responsible gambling, the casino site takes active measures to prevent problematic gaming behavior. The platform offers various tools to help players manage their gaming habits, including deposit limits, self-exclusion options, and cooling-off periods.

These features demonstrate commitment to promoting a safe and fair gaming environment while protecting its players from gambling-related issues. If, at some point, you start experiencing a loss of control, we recommend using them.

Conclusion

In our opinion, this online casino is a top choice for both casual and serious players because it offers a vast game selection, secure payment options, and excellent customer support. With a focus on security and responsible gaming, alongside awards like Best Online Casino, it is a reliable and enjoyable gaming platform for players worldwide.

If you think that there are more downsides than you have expected and this is not the right place for you, let us recommend 1xBet as an alternative. It offers a similarly large selection of games, but includes a sports betting page and a considerable selection of live croupier tables.