JackpotCity Casino Review for Italy Thorough Test

• Slots Bonus / Free Spins
• Loyalty Programs
• Casino Games Overall
• Other Offers
• Payments
• Customer Service
• Security and Fairness

Those who register can find more gambling opportunities with the operator’s VIP program, but we will provide more details about it later.

We could not find dedicated mobile apps for Android to ease our experience on the go. Nevertheless, the platform’s mobile version performed very well when we used it through the browsers of our devices.

Since there were positives and negatives, we wanted to dig deeper to see if this operator could bring its trump cards and still take leading positions among its rivals. Further down this review, we have outlined more details about every element of our thorough tests.

JackpotCity Casino is operated by GmGaming Limited. No instant verification is available, though, and it may take between 1 and 3 days to set up an account. Some other casino sites offer players the chance to get started right away.

To offer top-level gaming quality, the casino partners with market-leading game providers like Games Global, NetEnt, and Playtech.

Audited by the local DGE, the casino site is fully licensed, which is a serious indication of its trustworthiness. It has also received recognition for its payment security.

Compared to some of the best online casinos, this operator competes well when it comes to bonus conditions and speed of the transactions. But what about the other important elements? Read further to find out.

Casino Bonus

This casino site provides an attractive welcome bonus of up to 1500€, with a 35x wagering requirement, which is rather standard compared to the promotions offered by other operators. The 7-day validity period of the bonus is rather short, though. Besides, no free spins are currently offered.

In addition, players can take advantage of a 150€ sportsbook bonus, which comes with a 5x wagering requirement and also has a 7-day validity. With its attractive cash bonus and sportsbook offer, this operator provides good opportunities for casino and sports fans. This online casino impressed us with its bonus flexibility and the good amount of regular promotions.

VIP and Rewards Programs

This selection is, however, way smaller compared to other casino sites on the market.

This is why we also checked the different game categories and the quality of the offerings. The game list included 674 online slots. Some of the games that we stumbled upon were popular titles like Starburst, Book of Dead, Sweet Bonanza, Gates of Olympus, Thunder Struck 2, and more.

We also found around 32 jackpot slots on the list, including Divine Fortune, The Dog House, Great Rhino, Buffalo King, and more. The inclusion of such players’ favorites indicates that the casino aims to offer top-quality games.

A strong indication of the games’ quality is the fact that this casino site collaborates with some of the most reputable software providers. While checking the game catalog, we could see many titles powered by brands such as NetEnt, Pragmatic Play, Endorphina, Greentube, Real Gaming and more.

We liked the live casino section since it offered around 49 live tables, covering popular games such as roulette, blackjack, and craps. Evolution is the main software provider that powers the live casino section of the online casino.

There are 7 variations of roulette and 5 blackjack tables. Some of the most interesting games included Mega Roulette, Live Speed Blackjack, Live Blackjack Squeese, and more.

Particularly interesting was the inclusion of targeted game variations like Live Roulette Italiana, making the roulette lobby more appealing to local players. We think that for gamblers who love roulette, the platform ranks well among the top roulette online casinos.

We could not find any casino poker variants, though, and, unfortunately, there is only 1 video poker variant available.

Other Offers

The gambling platform also offers around 305 sports leagues for those who want to wager on sports. Besides, sports fans can benefit from popular markets such as over/under, 1×2, first half/second half, and more.

The platform also has 3 scratch card games for casual, but their number is rather a minor addition to the game section. There are no bingo or poker variants available. 4 lottery options are available to diversify the gaming session of those who enjoy them.

Payments

The minimum deposit at this casino is standard, starting at 10€, which is suitable for those who prefer to start playing with a low budget. However, the maximum deposit limit is set at 5000€, which might not be convenient for high-rollers.

Fortunately, the casino impresses with its maximum withdrawal limit of 77,000€, which is way above average compared to other gambling platforms on the local market.

Payment Options

Local players who register at the casino site will be able to use popular payment methods that are common in the industry – PayPal, and paysafecard. These methods are known for their secure transactions and are renowned as reliable payment processors.

Also, the inclusion of locally-appreciated methods is a big plus. The casino supports Postepay, which is a payment processor widely accepted in Italy.

While checking the available deposit and withdrawal options, we also spotted other traditional options like Visa and Mastercard. Along with them, e-Wallet services, such as Skrill and Neteller, were also available, which is also advantageous as many players choose to use them.

Customer Service

Since customer service is an essential element of the provided services, we tested how it performed at JackpotCity online casino. We contacted the customer care agents via live chat to ask a question about the casino bonus. The agents were polite and immediately provided us with the details that we needed.

The live chat service, however, is not available 24/7. The agents can assist you Daily from 10:00 AM to 11:00 PM. Other operators offer round-the-clock assistance.

Email was also included as a channel for communication. However, phone support was missing, but this is a rather smaller drawback since it is an option that players don’t use so often.

Overall, once we tested the customer service of the casino site, we may say that it was adequate and helpful. The only drawback we could outline was the fact that live chat, which is most recommended, is not available 24/7.

Security and Fairness

Security is a top priority at this gambling site, and the usage of advanced SSL encryption technology proves this. It guarantees that player data and transactions are fully protected and all personal and financial information is safeguarded accordingly from potential threats.

What else we need to emphasize is the fact that this casino is licensed by the DGE (Directorate General for the Regulation of Gambling). This guarantees that the casino’s operations are legal in the country and and regulated accordingly. The gambling platform follows strict industry standards to provide a fair gaming environment.

The games are regularly audited by independent bodies to ensure their fairness, and the random number generators (RNGs) used are certified to maintain game integrity. The casino is also available in multiple countries, demonstrating its adherence to local laws and regulations. These include:

• Italy
• United Kingdom
• Malta
• Sweden

To show that it is a trusted brand, JackpotCity supports responsible gambling. It provides tools and measures to help prevent problematic gaming behavior. Players can set deposit limits, self-exclude, or access support through dedicated resources such as the local Customs and Monopolies Agency.

Conclusion

This online casino impresses with its quality games and fair bonus offers. Its game selection is a bit smaller, but many of the many popular titles from reputable software providers are included.

The gambling platform offers a good balance between regular promotions, efficiency of customer support, and overall security. The availability of popular payment methods, including local ones, offers players flexible deposits and cashouts.