Reputable gaming providers such as Jackpotcity Casino are already famous for their wide variety of games as well as handsome rewards packages. However, we also need to remember that technological advancements are continuing to reshape the overall end-user experience. One trend which has made headlines in recent times involves the role that artificial intelligence (AI) is expected to play in the coming years. How will AI impact the industry and what can the average user expect? Let's take a look at four potential benefits.
A Focus Upon Human Interaction
One issue to make perfectly clear before moving on involves the role that AI is ultimately intended to play. Contrary to popular belief, artificial intelligence is not meant to replace human experiences, but rather to augment them. How is this related to the online gaming community?
There are several examples worth mentioning. For instance, AI will allow computer-generated characters (such as the avatar of a blackjack dealer) to appear more lifelike. Another interesting application involves how chatbots can be used to provide tailor-made answers (and equally reliable solutions) for those who have questions about a specific game. We have already witnessed this trend in the form of chat "friends" including (but not limited to) Replika and Cleverbot.
Insightful Algorithms
AI will also be leveraged in terms of online casino marketing. These protocols can be employed to process "big data", to analyse the effectiveness of an ongoing sales campaign and to collate the opinions of customers. Simply stated, such functions will make it much easier to determine whether an existing strategy is yielding results or if changes may be warranted. Casino fans can therefore enjoy much more relevant options in terms of offers, bonuses and VIP rewards.
Smarter Gaming Experiences
Artificial intelligence should likewise have a direct impact upon the end-user experience. This will likely manifest itself in several different forms. Players will be provided with relevant recommendations based on their previous game preferences. There may even be times when personalised bonuses are offered in relation to bankroll spending habits.
Some feel that artificial intelligence may eventually come to the point where it can take on the role of a virtual "partner" when playing multiplayer games such as poker and blackjack. Although this is not a reality at the moment, the pace at which AI is advancing makes us wonder if such visions may soon become tangible options within the digital gaming community..
Blurring the Lines Between Human and Machine
Now, it is important to raise a relevant question. Will artificial intelligence ever be able to replace human customer service representatives? Might this technology one day cause expert game programmers to be out of a job? Most analysts agree that at the moment, AI is limited in terms of creativity. It is still perfectly reasonable to assume that artificial intelligence will provide an even more memorable experience for fans of online casinos. Only the future truly knows what is in store!